Rochester Business Intelligence LLC ("RBI", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you interact with our website and services.
1. Information We Collect
We collect information you voluntarily provide, including:
- Contact information: name, email, business name, and message content submitted through our contact form.
- Service-related information: details about your business, goals, and challenges that you choose to share with us.
- Technical data: standard server logs (IP address, browser type, pages visited) for security and analytics purposes.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and deliver requested services.
- Improve our website and service offerings.
- Send service updates and, where you have opted in, occasional marketing communications.
3. Public Business Data
As part of our business intelligence services, we collect and analyze publicly available information about businesses operating in Monroe County, New York and surrounding areas. This data is sourced from public registries (such as the New York Department of State), search engines, and publicly accessible online sources. If you are a business owner and would like your information removed from our internal datasets, please contact us.
4. How We Share Your Information
We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business (such as hosting and email delivery), under confidentiality obligations.
5. Data Retention & Security
We retain your information only as long as reasonably necessary to provide our services and fulfill the purposes described above. We use industry-standard administrative, technical, and physical safeguards to protect information in our custody.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing us at the address below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective" date above reflects the most recent revision.